IT Financial
Management Software
Don’t get lost in your costs. Manage your finances in IT and shared services on an extraordinary level.
Serviceware transforms your IT and shared services into a cost-effective business.
Serviceware stands for a unique portfolio of solutions for digitizing and automating service processes. No matter what challenges you face in the areas of IT, HR, or Customer Service: With our Enterprise Service Platform (ESP), companies benefit from end-to-end digitization of the entire service process.
Serviceware transforms your IT and shared services into a cost-effective business.
Serviceware stands for a unique portfolio of solutions for digitizing and automating service processes. No matter what challenges you face in the areas of IT, HR, or Customer Service: With our Enterprise Service Platform (ESP), companies benefit from end-to-end digitization of the entire service process.
Ensure high-class service quality
Excellent customer service is a decisive success factor. Stay competitive – through high-quality, efficient, and profitable service. Create a service experience for your customers and employees. With one platform for all services.
Turn service into business
Stop managing your service organizations as a pure cost center. No more confusing and erroneous data. Improve reliability by establishing cost transparency.
Create trust through compliance
Meet all compliance requirements of country-specific legislation with Serviceware Financial Management. Stop worrying about audit-proof planning, calculation, and documentation in an international context.
“Our organization would not be profitable without Serviceware Resource Planning. Each percentile of improvement saves us tens of thousands of Euros every year.”
Walter Bastiaenssens, Omring
“We have become faster and more transparent. Thanks to Serviceware Financial Management, I save up to three or four weeks on each planning phase.”
Wolfgang Stein, Managing Director FINVIS Business Services GmbH
“We were very impressed that the solution can map very complex processes simultaneously – and it’s so easy to use.”
Mario Pflaum, Team Manager Change Management, SITA Airport IT
“Serviceware Knowledge Management has a clearly and neatly structured knowledge database that assists training new staff and supports all employees when it comes to the dissemination of knowledge. It also has a decisive impact on maintaining consistently high-quality customer support.”
Dirk Benninghaus, Project Lead, DPD Deutschland GmbH
“Our organization would not be profitable without Serviceware Resource Planning. Each percentile of improvement saves us tens of thousands of Euros every year.”
Walter Bastiaenssens, Omring
“We have become faster and more transparent. Thanks to Serviceware Financial Management, I save up to three or four weeks on each planning phase.”
Wolfgang Stein, Managing Director FINVIS Business Services GmbH
“We were very impressed that the solution can map very complex processes simultaneously – and it’s so easy to use.”
Mario Pflaum, Team Manager Change Management, SITA Airport IT
“Serviceware Knowledge Management has a clearly and neatly structured knowledge database that assists training new staff and supports all employees when it comes to the dissemination of knowledge. It also has a decisive impact on maintaining consistently high-quality customer support.”
Dirk Benninghaus, Project Lead, DPD Deutschland GmbH
