Serviceware SE sets price range for IPO at EUR 22.50 – 27.50 per share



Press release

Serviceware SE sets price range for IPO at EUR 22.50 – 27.50 per share

Bad Camberg, 9 April 2018

  • Total IPO size of EUR 83.3 million to EUR 101.8 million comprising 2,500,000 new shares from a capital increase and a placement of 1,203,000 existing shares (including greenshoe)
  • Price range implies a market capitalization of EUR 236.3 million to EUR 288.8 million post IPO
  • Offering period to start on 9 April 2018 and expected to end on 18 April 2018
  • Listing of shares in the regulated market (Prime Standard) of the Frankfurt Stock Exchange scheduled for 20 April 2018
  • Securities prospectus approved by BaFin and published on the Company website

Serviceware SE (“Serviceware” or the “Company”), a leading European provider of software solutions for the enterprise service management (“ESM”) market, announces additional details of the planned initial public offering (“IPO”) in the regulated market (Prime Standard) of the Frankfurt Stock Exchange. The offering comprises 2.5 million newly issued primary shares from a capital increase against cash contributions, and 720,000 secondary shares from the existing shareholders plus an over-allotment (greenshoe option) of 483,000 shares from existing shareholders. The free float after the IPO will be approximately 35 percent. A 12-month lock-up period applies for Serviceware as well as the management/ selling shareholders.

The price range has been set at EUR 22.50 to EUR 27.50 per share. The period during which investors can subscribe to the offered shares commences on 9 April 2018 and is expected to end on 18 April 2018 at 12 noon (CEST) for retail investors and 2.00 pm (CEST) for institutional investors. The final offer price and final issuing volume will be determined by means of a bookbuilding process and are expected to be set on 18 April 2018.

Based on the assumption that all offered shares will be fully placed, the placement volume is expected to range between EUR 83.3 million and EUR 101.8 million of which Serviceware would generate EUR 56.3 million to EUR 68.8 million in gross proceeds. The Company intends to use the net proceeds to finance growth via M&A, internationalisation as well as a scale-up of the sales force to increase penetration of large enterprise customers. Post-IPO, the Company’s market capitalisation is expected to range between EUR 236.3 million and EUR 288.8 million.

The German Federal Financial Supervisory Authority (“BaFin”) approved the securities prospectus of Serviceware SE, relating to the Company’s Initial Public Offering (IPO), and notified the approval to the Commission de Surveillance du Secteur Financier (CSSF).The securities prospectus is available on the Company’s website under the investor relations section.

Dirk K. Martin, Serviceware’s CEO and co-founder, commented: “We want to drive our growth with targeted acquisitions, by addressing large customers to an even greater extent, and by further internationalising our business. The funds from the IPO will enable us to further expand our position as a leading Company in the European ESM market, and to benefit from megatrends such as the digitisation of service processes.”

Harald Popp, Serviceware’s CFO and co-founder, commented: “Serviceware is a software Company run by its founders, and consistently pursues the objective of offering companies the highest performance platform solution from a single source to increase efficiency and budget for service processes. Companies can thus successfully position themselves in global competition with an increasing level of digitisation. The fact that we have once again been able to acquire some of the largest German corporates as customers over the past several quarters shows that we are on the right track.”

COMMERZBANK Aktiengesellschaft and Hauck & Aufhäuser Privatbankiers Aktiengesellschaft are acting as Joint Global Coordinators and Joint Bookrunners.

About Serviceware SE

Serviceware is a leading provider of software solutions for the digitisation and automation of service processes which allow corporates to increase their service quality and to efficiently manage their service costs. Its unique integrated and modular ESM platform comprises the proprietary software solutions helpLine (Service Management), anafee (Financial Management) and Careware (Field and Customer Service Management). Serviceware serves more than 500 customers throughout a broad range of industries which include 9 DAX companies as well as 4 out of the 7 largest German corporates. The Company is headquartered in Bad Camberg, Germany. At the end of fiscal year 2016/17, Serviceware had 285 employees.

For further information see

Media Relations

edicto GmbH

Axel Mühlhaus

Tel. +49(0) 69/905505-52



This publication constitutes neither an offer to sell nor a solicitation to buy or subscribe to securities. Any such offer is being made solely on the basis of the securities prospectus published as approved by the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). The information legally required to be provided to investors is contained only in the securities prospectus. An investment decision with respect to the publicly offered securities of the issuer should be made solely on the basis the securities prospectus. The securities prospectus dated 6 April 2018 will be available free of charge on the internet at the website of the issuer ( and during normal business hours at the issuer.

The information contained herein is not for distribution, directly or indirectly, in or into the United States of America (including its territories and possessions of any State of the United States of America or of the District of Columbia) and must not be distributed to U.S. persons (as defined in Regulation S of the U.S. Securities Act of 1933, as amended (“Securities Act”)) or publications with a general circulation in the United States of America. This publication constitutes neither an offer to sell nor a solicitation to buy or subscribe to securities in the United States of America. The securities have not been and will not be registered under the Securities Act and may not be offered or sold in the United States of America absent registration or an exemption from registration under the Securities Act. The issuer does not intend to register any portion of the offering in the United States of America or to conduct a public offering of the securities in the United States of America.

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Axel Mühlhaus

edicto GmbH

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