helpLine B.V.

helpLine B.V.

Customer service and field management in the Netherlands

We excel in service in the Netherlands

helpLine B.V., with its headquarters in Leiden, represents Serviceware in the Netherlands.

More than 50 software architects and industrial designers in Germany and the Netherlands are developing the Serviceware service management software. Serviceware optimizes your mobile technician field service, your mobile home help management, your facility management, etc. The guidelines for the development of the software are user-friendliness and performance capacity. That is no surprise since our employees work close to the market and close to the customer. Work with a team that excels in service.

helpLine B.V. hoofdkwartier in Leiden

May we help you?

The Dutch Serviceware team is pleased to be at your service at all times.

helpLine BV customers

Intelligent planning of mobile caregiver staff

Omring Homecare manages and documents its services with Serviceware

“Without Serviceware, our organization would not be profitable.”

Walter Bastiaenssens, Omring

Learn more …

Customer Service Management

Positive experience in customer service is a direct way to retain your customers and improve your image on the market. With our ticket system, you can guarantee all-round successful customer service and boost your earnings.

Serviceware CSM – the solution for your customer and shared service management

Customers Garaventa und Swisslos

Field Service Management

Good service needs time – time for your customers. The Serviceware Field Service Management software relieves you of tedious routine tasks. The whole service process runs automatically on the right tracks. Intuitive solutions optimized for the user accelerate your work and grant you a competitive edge with fast and reliable on-site service for maintenance and repair.

Rely on Field Service Management with Careware in order to score big with excellent service for your premium-quality products and services.

Careware – the solution for your Field Service Management

Financial Management

With anafee, you will establish consistent financial management for all matters of service management control – whether it is for budget planning, price calculation, service accounting, cost reporting, benchmarking, or transfer price documentation. Renowned companies in all industrial sectors manage their internal service areas with anafee and achieve long-term improvements in efficiency, effectiveness, and compliance. anafee supports you ideally in all phases of the service life cycle.

anafee – the solution for your financial management

Here’s how you can find us

helpLine B.V.

Dellaertweg 9 C

2316 WZ Leiden

The Netherlands

Tel.: +31 (0) 71 523 26-04

Represented by:
Hereward Burgers
Roderick Schipper

Legal form:
Besloten Vennootschap

Registered office:

Entry in the Commercial Registry:

VAT identification number:

Prominent words: close to the, customer service, customer service and, field service, field service management, financial management, for, for your, helpline b.v, service management, service management software, solution for, solution for your, the market, the netherlands, the solution, the solution for, the solution for your, to the, and your.
Translation Priorities: Optional.